Refund policy

Last updated: July 27, 2026

Most Unsolicited Apparel products are made to order. Please review the size guide, product details, color, and shipping address before placing your order.

Damaged, defective, misprinted, or incorrect items

If your order arrives damaged, defective, misprinted, or different from what you ordered, contact us at jacob.solochek@gmail.com within 30 days of delivery. Include your order number and clear photos of the item and packaging. If we confirm a production or fulfillment error, we will provide a replacement or refund at no additional cost.

Lost packages

If tracking has not updated or your package appears lost, contact us within 30 days after the estimated delivery date. We will review the shipment with the carrier and fulfillment provider and, when the claim is approved, arrange a replacement or refund.

Change-of-mind returns and size exchanges

Because products are made specifically for each order, we do not accept returns or exchanges for buyer’s remorse, an incorrect size selection, or a change of mind, except where required by law. This does not limit your rights if an item is defective, damaged, incorrect, or materially different from its description.

Cancellations and order changes

Contact us immediately if you need to change or cancel an order. We will try to help, but changes and cancellations are not guaranteed after production begins.

Return instructions

Do not mail an item back without contacting us first. Returns sent without authorization, or sent to an address shown on a shipping label, may not be accepted. If a return is authorized, we will provide the correct instructions and tell you who is responsible for return shipping.

Incorrect or undeliverable addresses

Customers are responsible for providing a complete and accurate delivery address. If a shipment is returned because the address was incomplete or incorrect, or because the package was unclaimed, additional shipping charges may apply before it can be resent.

Refund timing

Approved refunds are issued to the original payment method. Please allow up to 10 business days after approval for us to process the refund. Your bank or card issuer may need additional time to post it. Original shipping charges are not refundable unless the order was defective, incorrect, damaged, or otherwise required by law.

Questions

Email jacob.solochek@gmail.com with your order number. Nothing in this policy limits any rights you have under applicable consumer-protection law.